Prerequisites for installing évoOutlook:
As a prerequisite you also need to install Visual C++ 2010 Runtime Libraries (x86) download from here: http://www.microsoft.com/downloads/en/details.aspx?familyid=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en

Other prerequisites that should install automatically are:
Microsoft .Net 4 x86
SQL Server Compaq 3.5 SP2

If you are experiencing difficulties running your evoSuiteCRM follow these steps to fix your issues:

- Open Trust Center in Outlook (2007 Tools > Trust Centre, 2010 File > Options > Trust Centre)
- Click on the Add-ins Tab on the left hand side
- If evoSuiteCRM is listed under 'Inactive Application Add-ins', click the 'Go' button located at the bottom of the Trust Centre.
- Put a tick in the box next to evoSuiteCRM and click OK.
- Close Outlook and wait 30 seconds prior to starting Outlook again.

If evoSuiteCRM fails to run after doing the Trust Centre steps:

- Uninstall evoSuiteCRM (add/remove programs in WinXP, Programs and Features in Vista+)
- Reboot your machine
- install the CRM again from here: Outlook.evosuite.com/outlookaddin/2010/setup.exe
- update your certificate with Microsoft using this link here: Outlook.evosuite.com/outlookaddin/2010/cert.exe

Updating to the Latest Release of the CRM:

Completely uninstall the old CRM by going to:
WinXP: Control Panel > Add/Remove Programs
Vista+: Control Panel > Programs & Features

Uninstall evoSuiteCRM, and then you must reboot your machine.

Download the new version of the CRM from the link below:
http://outlook.evosuite.com/outlookaddin/2010/evosuitecrm2011.application 

The reason for this update is due to a Microsoft update that has a bug that gets confused about our new code signing certificate. We had to change the name of the application from evoSuiteCRM to evoSuiteCRM2011 to fix the errors.